|
Certainly franchise opportunity handbook information is
important to helping you succeed in your business. Here are some
resources to help you along the way:
Computer Consulting Business: Nail Down the Vendor Support Options
By Joshua Feinberg
No computer consulting can afford to be sitting at a client site, running up a big bill, staring at a blue-screen-of-death, facing an angry mob of irate users and sitting on hold for two hours with tech support.
This scenario is your absolute worst nightmare in running a computer consulting and can be the kiss of death to your client relationship.
The Need for Good Vendor Technical Support
Good vendor technical support will preserve your credibility as a computer consulting during times of crisis. No matter how experienced you are at PC hardware troubleshooting, calling on a specialist is a necessity.
Understand What Is Offered
Rather than get an unpleasant surprise when you need help the most, get the lowdown on vendor technical support before you make the purchase recommendation. Although many top PC vendors have similar capabilities and services, ask about included technical support services, and preferably get a description
Franchise Direct Introduces the Top 500 Franchise Opportunities in Europe
Franchise Direct, one of the world's leading portals for franchise and business opportunities, has introduced its exclusive list of the Top 500 Franchise Opportunities in Europe. By providing essential information for potential franchisees, Franchise Direct has become an indispensable resource on franchising in Europe. (PRWEB Dec 4, 2008)
Read the full story at http://www.emediawire.com/releases/franchise-direct/top-500/prweb1680214.htm ]]>
City of Chicago to Use ACH Direct for Check Verification and E-Check Processing
ACH Direct, Inc. will be providing check verification and e-check services for the City of Chicago. This new venture will help improve payment processing for in-person payments as well as the City's many alternative payment options including Chicago EZ Pay Stations and web payments. (PRWEB Dec 4, 2008)
Read the full story at http://www.emediawire.com/releases/cityofchicago/echeck/prweb1703044.htm ]]>
The John Buck Company Announces Strategic Investment by Mubadala Development Company
The John Buck Company (JBC) announced today that Mubadala Development Company PJSC (Mubadala), a leading business development and investment company headquartered in Abu Dhabi, United Arab Emirates, has acquired, through one of its affiliates, a 24.9 percent interest in the privately held, Chicago-based real estate company. (PRWEB Dec 4, 2008)
Read the full story at http://www.emediawire.com/releases/2008/12/prweb1702904.htm ]]>
Santa's Secrets to a Successful Business Revealed by Business Owner's Toolkit, Known Helper to Small Business Owners
Santa's Storybook outlines 7 steps to a successful business, helping others bring business dreams to life (PRWEB Dec 3, 2008)
Read the full story at http://www.emediawire.com/releases/2008/12/prweb1695094.htm ]]>
Wild Bird Center Store Lands in Canton, Ohio - Introducing the Ultimate Backyard Bird Feeding Store
Canton residents and wild bird enthusiasts now have a new place to migrate for all of their wild bird supplies. Richard Hoffman has just opened a new Wild Bird Center franchise in Canton, Ohio. The Wild Bird Center of Canton is a unique retail business offering customers a wide range of bird feeders, bird seed as well as other backyard birding products. The newest Wild Bird Center franchise opening reflects the rapid growth of the bird feeding and bird watching hobby in North America. (PRWEB Dec 3, 2008)
Read the full story at http://www.emediawire.com/releases/2008/12/prweb1689014.htm ]]>
The Utility Company Awards 2008 Partner of the Year to Terry Cole
West Tennessee Utility Service Provider Recognized for Growth, Quality of Service and Contribution to Overall Business (PRWEB Dec 3, 2008)
Read the full story at http://www.emediawire.com/releases/2008/12/prweb1691464.htm ]]>
of them in writing.
Ask Questions
As a computer consulting business, you will want to ask questions to determine the reliability of PC vendor technical support. Find out if they are available by phone, if the technical support phone number is toll-free and if the support is free or not.
Also, find out if there are different technical support phone numbers for different products.
In operating your computer consulting business, you will also want to know if vendor technical support has 24/7 support in case you have a need for emergency support. Ask if online tech support resources are available as well.
Deal With a Specialist
As a computer consulting business, you want direct, rapid access to a specialist who deals with nothing but that particular product all day. So test the technical support group’s responsiveness at a time when your heart isn’t racing in the heat of a client server-down emergency.
Also, PC Magazine (http://www.pcmag.com/) regularly evaluates PC vendors’ technical support quality, so this is a good resource to look into.
Copyright MMI-MMVI, Small Business Computer Consulting .com. All Worldwide Rights Reserved. {Attention Publishers: Live hyperlink in author resource box required for copyright compliance}
Joshua Feinberg helps small business computer consulting firms get more steady, high-paying small business computer consulting clients. Learn how you can too. Sign-up now for your free access to a 1-hour audio training program on Small Business Computer Consulting secrets
|
